Contact Us

Get in Touch with Buyplanet

We are always happy to hear from our customers. Whether you have a question about an order, need help with a product, or simply want more information about our store, our support team is here to help.

Customer satisfaction is extremely important to us, and we aim to respond to all inquiries as quickly as possible.

Customer Support

If you need assistance, please contact us through one of the following methods:

Email: support@Buyplanet.store
Phone: 672-845-3097

Our support team typically responds within 24–48 hours on business days.

Store Address

Buyplanet
107 Rue Isaie
Québec, QC G1C 4W8
Canada

Please note that this address is for administrative purposes. Returns should only be sent after contacting our support team for instructions.

Order Support

If you are contacting us regarding an order, please include the following information to help us assist you faster:

• Order number
• Name used during checkout
• Email used for the order
• Description of your question or issue

Providing these details helps our team resolve your request more efficiently.

We're Here to Help

At Buyplanet, we believe great customer service is just as important as great products. Our team is always ready to help ensure your shopping experience is smooth and enjoyable.